Once your multi-event app has been published, there are important things to know about managing and updating the app going forward. This guide will cover those elements, such as creating a new event, managing existing ones, and how to manage attendee access to each event.
To access your multi-event app, log in to your dashboard and go to the Engagement > Branded section:
Once you've located your multi-event app, click the "Manage" button.
The container app acts as a shell for your organization's events. The name you give to your container app (typically your organization name) is what is listed in the App Store and Google Play store. Once you've opened your container app, your events are listed within it:
At the app level, you have a separate set of menu options than at the event level. These options allow you to customize the mobile app's appearance, content, attendee access and settings available for the app.
The Features tab allows you to customize the appearance of the container app, once opened, as well as the elements included in the sidebar menu. At the top of this page, you can choose the variations you prefer for the color scheme and banner image options. Click the 'i' for more details on editing these elements:
At the bottom of this page you can customize the menu at the app level for your attendees. These menu items can be renamed and adapted to fit your needs, and you can modify the menu and content at any time. Your app menu should be short & simple — it will be accessed before attendees "Join" each event in the mobile app and should include overall information relevant to all events, such as "Contacts" or "About Us".
The next tab, Content, allows you to add/edit what details show up for each of the features you've added to your app menu.
We have more on how to edit these individual elements in our How to Build a Multi-Event App guide.
The Notifications tab allows you to view all previously sent notifications, and set new ones to be sent out.
These can be sent right away or scheduled in advance, and can be sent to all profiles on your app, or just those attendees of specific events within it. We have more on using this feature in our Notifications guide.
The People tab allows you to manage all of the profiles added to your app. This is where you can manually add or remove specific members to or from events, assign them to Groups, and trigger password resets. Upload your attendee list to your multi-event app to pre-populate profile details or manage access to the app and individual events.
The container-level Analytics tab allows you to gauge app adoption, engagement, and other metrics in real-time so you can get a high-level overview of your multi-event app's performance. Here, you can segment your stats by the type of activity, and view numbers by month, week or day. The top of this dashboard will show the number of app downloads, profiles created, posts, and session engagement:
It's important to note that the metrics available at the container-level Analytics tab differ slightly from what's available at the event-level analytics dashboard. The event-level Analytics allow you to view more granular data specific to that event, such as social feature engagement, leaderboard progress, and session feedback. We have more on how to view the event-level reporting here.
If you want to export archives of your social activity and event analytics, you would need to do this at the event level analytics dashboard, following the steps here.
Finally, the Settings tab allows you to manage various security, social, and integration preferences at both the container level and the event level, but there are slight differences between their functions.
Access Management controls how users will access your general container app, and join your individual events within it. You can update access management settings at any point after publishing your multi-event app. You can do so easily both at the App (container) and Event levels. By default all events within the multi-event app are publicly visible, however you can limit access to each event or even make an event invisible. We have a deep dive on how these security settings work and how they differ from container level to event level here.
The Featured Events tab (container level) and Featured Content tab (event level) allow you to promote your most relevant event/content at the top of the Events page and event cards in the mobile app, making them easily accessible. For more on this, see our guide on how to Pin Featured Events and Content to the top of your Multi-Event app.
Finally, the Integrations section allows you to connect your app/events with other event planning services, to maximize your time and productivity. See our guide on how to manage Multi-Event App Integrations.
Our Multi-Event app offers a simple, streamlined approach to event management that will make it easy for you to drive user engagement year-round.
Have further questions about Attendify’s Multi-Event app? Reach out to us at firstname.lastname@example.org or chat with us on any Attendify web page.