Attendify will be sunsetted on July 1, 2022 - here’s what to expect

  • Updated

Attendify will be sunsetted on July 1, 2022. This will enable you to execute all events scheduled on or before June 30, 2022. Additionally, all events on or before June 30, 2022 will be supported by Attendify Support. For information on how to contact support, please visit this Knowledge Center page.

Here are some details you should know about Attendify retirement and support:

Why is Attendify being discontinued?

As part of Attendify’s integration plan, this is a natural next step in Hopin’s all-in-one product vision to offer the best customer experience, all on one platform. We’re going to continue to focus on Hopin as our core platform to cover all your event needs no matter the format: hybrid, virtual, or in-person. 

Will I lose access to all my data after Attendify is discontinued??

Yes, when we sunset Attendify on July 1, 2022, you will permanently lose access to your event data. In order to save your data from Attendify, you must take action before July 1, 2022. Learn more on how to export your data. Additionally, attendees/guests will loose access to the app and its contents  on July 1st, 2022.

What if I had an event planned after July 1, 2022?

Unfortunately, we cannot support your event on Attendify after July 1, 2022. Please reach out to Support (support@attendify.com) if you have not already received a communication regarding your event and next steps.

Can I publish an event that takes place before July 1, 2022?

Yes, we will continue to support all events scheduled before July 1, 2022. This applies only to the events that you purchased on Attendify before April 5. New events are no longer accepted

I’m an existing Attendify customer? Can you purchase a new event?

We are no longer accepting new events on Attendify. 

My Attendify contract is up for renewal. How can I renew?

You will be able to renew your contract on Hopin. Please reach to our Support team at support@attendify.com

 

For additional questions, don’t hesitate to contact our support team at support@attendify.com

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